If a check bounces back to your bank account unpaid contact your customer to arrange payment. The decision to allow payment by check again is up to you as a business. We cannot guide in whether or not to process another check.

 

If the check was NSF (Not Sufficient Funds) or UFH (Unavailable Funds Hold) you can send us a copy of the returned check to us and we can reprocess it Free of Charge.

 

If the check was returned RTM (Refer To Maker) the "Maker" is your customer. You will need to speak to your customer to find out why their bank returned the check with this stamp. It can be many different reasons. 

 

If the check was returned STOP PAYMENT, FRAUD, WARRANTY BREACH, or CLOSED ACCOUNT please contact your customer and arrange for payment via other means. If any of these stamps are on the check we highly recommend collecting Certified Funds.